COVID-19 UPDATE: Because of the global crisis due to the COVID-19 pandemic, we are making efforts in line with the UK government’s advice to prevent the spread of the virus. For this reason, our personnel only go into the warehouse on Fridays. This means that all oders will be processed and shipped on Fridays only. We are still using DPD’s next day delivery service in the UK, but again because of the current situation your parcels may take longer to be delivered to your home. We understand the frustration that this may cause, and we promise that we will go back to business as usual as soon as it’s safe to do so. Our first priority is the health of our team, our customers and the entire society in the UK, Europe and the world. And remember to stay home!
Here at Bagmaya we believe in high-quality from the very beginning of our manufacturing process until the product reaches your home. Because of that, we only use trustworthy, premium shipping methods with tracking so that you can see where your products are at all times.
We’ve chosen the courier DPD not only because of their high reliability, but also because of their commitment towards the planet and the people. Their deliveries are carbon neutral, meaning that they put efforts into minimising their carbon emissions, and they offset the remaining emissions through investments in clean and renewable energy projects. You can read more about DPD’s carbon neutral commitment here.
Once you introduce your address on the checkout page you will be able to see the shipping method available for you. We ship our products to the UK and continental Europe. If you live outside Europe or in an island outside of the UK, please email us at [email protected] to check if we can ship to your address. The delivery times and costs will vary depending on your country:
In the UK we offer FREE next day delivery with DPD. Because DPD collects the parcels from our warehouse Monday-Friday by 1pm, the estimated delivery time will depend on when you place your order:
- Orders placed Monday-Friday before 1pm: you should receive your products the following day.
- Orders placed Monday-Thursday after 1pm: you should receive your products within 2 days.
- Orders placed on Friday after 1pm or during the weekend: you should receive your products on the following Tuesday.
Ireland & continental Europe
For Ireland and continental Europe, we offer 2-4 days tracked delivery with DPD. The exact delivery time will vary depending on the country. As a rule of thumb, the further away your country is from the UK the longer it may take, although there are exceptions.
The cost of the shipping to continental Europe varies depending on the size of the parcel:
- Large parcel (backpacks and yoga mat bags) = £9
- Small parcel (bum bags) = £7
Of course, Bagmaya is independent from the courier provider, and therefore we are not responsible for any delays caused by external forces. Please also bear in mind that deliveries may take longer during busy periods such as Christmas.
And remember that you can leave delivery instructions to the driver when you place your order or change your delivery options by visiting DPD tracking page using the ‘Track’ link provided in your completed order confirmation email.
If you have any further questions, please get in touch on [email protected], we are eager to help!