We trust the quality of our products. Because of that, we offer a 60-day no-questions-asked money-back guarantee. Yes, you’ve read correctly – 2 months. Just send the product back to us within 60 natural days of your order date and we will happily give you a full refund with the same payment method you used.
First, email us at orders@bagmaya.com with your order reference stating that you would like to return your product – no excuses or reasons for return required (though we would really appreciate your feedback).
We will then give you instructions on how to return the product to us, for free. We will give you a return label for you to print and stick on the same box where you received your product. As you’ll notice, the box has a second sealing strip, so just use that to seal it and send it us at the address we will provide you.
To find out how to change or cancel an order, you can visit our FAQs page.
And if you still have any doubts, send us an email to help@bagmaya.com, we are always eager to help!